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Comments
Perhaps my experience is unusual because I first went to CAPS during the summer, but I found CAPS to be extremely welcoming and helpful. I actually thought that the questionnaire was great, because it cuts down some of the introductions of the first session, and it seemed to help my therapist at least have some idea of what my problems were. I have seen the same therapist each session for the duration that I was going to CAPS, and my therapist has told me when her on-call hours are in case I have some sort of emergency in the future. That said, I've heard from friends that the first-appointment wait for CAPS this fall semester have been really long (I've heard about 3 weeks!!), so perhaps I was lucky.
"CAPS’s 2007-2008 annual report says that in the year 2000-01, CAPS provided services for 1,914 students compared to 3,032 students in 2007-08, representing a 58-percent increase in that time."
Why has usage increased so much in the intervening years? This suggests that many of the visits these days are probably unnecessary.
If the CAPS program wants to give the students the idea that they're willing to give continued care, they should reach out to those students who come for help. They shouldn't expect the students to feel like they can come to them. There are so many students, like the young lady mentioned in the article, who have to really be convinced to go to CAPS for help. If she felt worse coming out of there, she's obviously not the only one. CAPS needs to rethink their approach to getting students the help they need.
I agree that the wait times and pre-visit questionnaire are ridiculous. I went in crying, a mess, and I couldn't get an appointment for three weeks. And who wants to fill out a stupid LONG questionnaire with repetitive questions when you're that upset? It is long, it's not like what you fill out at other places. I like their database idea though, I think there are plenty of students with insurance that could utilize other resources, they just don't know where to go.
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